China Development Financial 中華開發金控

【凱基銀行/個金作業處.客戶服務部.財富管理客服科】客服專員

China Development Financial 中華開發金控  •  Taiwan, TW (Onsite)  •  4 months ago
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Job Description

Join us to build a leading financial company in Asia!

Job Family

顧客服務-個人金融/Retail Banking (Job Family) (KGIB_CS_RB)

1.線上協助客戶問題處理、提供銀行業務諮詢服務。
2.客戶意見反應與蒐集,維繫良好顧客關係。
3.專案或行銷活動的配合執行。
4.主動推薦適合的產品或服務予客戶、提升顧客滿意度、創造自我價值。
5.提供完整的職前與在職教育訓練,於工作中漸進學習多重產品專業知識與自我成長。

*其他條件
1.無經驗可,具客戶服務或電話銷售經驗與金融產業資歷者尤佳。
2.諳消費金融商品常識,溝通能力佳,具細心、耐心且抗壓性強。
3.證照需求(試用期間優先取得信託業務人員證照佳 ):
(1)金融市場常識與職業道德。
(2)信託業業務人員證照。
(3)結構型商品銷售人員資格證照或衍生性金融商品銷售人員證照。
(4)具備銀行內部控制證照及外匯專業能力測驗尤佳。

Education – Degree / Field of Study

Work Shift

輪班 (Taiwan)

China Development Financial 中華開發金控

About China Development Financial 中華開發金控

China Development Financial (CDF) has evolved into a full-fledged business group of four key earnings drivers, from life insurance, banking, securities, to venture capital/private equity.

CDF continues its commitment to corporate governance and sustainability and envisions itself a leading financial institution in the Asia Pacific region and beyond.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Taipei, TW
Year Founded
2001
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