Bambu Lab

备件负责人

Bambu Lab  •  Onsite  •  4 months ago
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Job Description

备件负责人深圳全职客户关系职位描述1. 团队管理:带领备件团队,负责团队日常管理、分工优化及绩效复盘,搭建高效协同机制,保障运营指标达成。
2. 备件计划与交付:统筹备件全生命周期运营,制定滚动预测及补库策略,监控库存周转、处置呆滞,保障C端/B端全球终端交付满足率。
3. 流程梳理及系统建设:根据实际业务情况,梳理面向消费者的退换货流程界面,内部处理SOP,提升用户满意度;管控各区域退件仓流程运营高效统一,提高逆向服务体验,推动相关系统功能上线。
4. 体系搭建:联动跨部门协同,与产销团队和客服中心密切配合,复盘优化运营效能。职位要求1. 本科及以上,智能硬件消费3C等行业优先。
2. 5年以上备件管理经验,3年以上智能硬件行业备件运营管理经验;具备团队管理、海外备件运营及系统搭建/优化经验。
3. 具备较强数据分析与统筹运营能力,擅长项目推动及跨部门协同,抗压性强,具备基础跨文化沟通能力。
4. 熟悉智能硬件产品,执行力强、合规意识强。 投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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