Tiger Brokers

研发工程师(客服方向)

Tiger Brokers  •  Onsite  •  4 months ago
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Job Description

研发工程师(客服方向)北京全职研发 - 后端开发职位描述1. 负责客服平台核心功能的开发与迭代,包括但不限于在线对话、智能客服引擎、知识库及工单系统等模块;
2. 独立完成需求分析、技术方案设计、开发测试及上线全流程,保障系统稳定性和性能;
3. 参与系统架构优化与技术债务治理,提升服务的可扩展性与可维护性;
4. 探索并应用新技术,持续提升客服系统的服务效率与用户体验。职位要求1. 本科及以上学历,2-5年互联网服务端工作经验,具备扎实的计算机基础;
2. 熟练掌握Java/Go/Python至少一门语言,具备良好的系统设计能力和编码习惯;
3. 熟悉MySQL、Redis、Kafka等常用中间件,有分布式系统或微服务项目实践经验;
4. 具备较强的逻辑思维、问题解决能力及主动推动项目落地的责任感。
加分项:
1. 具备客服系统相关业务开发经验;
2. 有AI项目实践背景,对大模型应用开发有兴趣;
3. 具备全栈开发能力,熟悉至少一种前端框架(React/Vue)及相关技术栈。 投递
Tiger Brokers

About Tiger Brokers

Tiger Brokers (Nasdaq: TIGR), founded in 2014, is a leading online brokerage with a focus on redefining global investing with technologies for the next generation.

Since our inception, the company has relentlessly offered a superior user experience to let everyone enjoy efficient and smart global investing, by bringing a multitude of quality financial products and services across brokerage, employee stock ownership plan (ESOP) management, investment banking, wealth management, investor community, and investor education in our pursuit of becoming a world-leading online brokerage.

We strive to elevate financial technology R&D to a new level. While we inherit the best traditions from the financial sector and blend them with the best minds of tech experts, we develop our own technology infrastructure—an aggregation that enables multi-currency trading of various products across markets, guaranteeing our reliable, secure, and scalable services are accessible to all with low latency.

Currently, we serve over 9 million users and 2 million account holders worldwide on our flagship platform “Tiger Trade”, own 59 licenses and qualifications in different markets, and have over 1,000 employees on the team in Australia, China, New Zealand, Singapore, and the US. In 2019, the company was listed on Nasdaq as UP Fintech Holding Limited under the ticker TIGR.

For more information about Tiger Brokers as a company, please visit itigerup.com. For inquiries, please contact press@tigerbrokers.com.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Singapore, SG
Year Founded
Unknown
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