ND Paper

售后服务专员

ND Paper  •  Onsite  •  4 months ago
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Job Description

售后服务专员荆州职能部门类大专及以上1-3 年职位描述职位描述
1.具体核实、跟踪处理客户提出的各类质量投诉与索赔单件至结案
2.向售后服务主管汇报客户需求信息及客诉情况的处理意见
3.积极了解跟踪我司产品品质状况,整理客诉资料,及时向生产、技术等相关部门反馈
4.协助生产方面联系客户对原纸的印刷、纸箱等使用方面实验
5.配合业务人员做好市场信息的收集和客户走访工作
6.解答客户关于产品性能等的各种咨询和调查
7.配合对顾客满意度进行测量,收集整理顾客信息
8.负责对每日、每月的质量投诉、客诉改进单、赔偿金额等信息进行登记、汇总、整理;
9.对白板纸、文化纸等白纸的病熟悉或经常使用该纸种印刷制盒的优先考虑;职位要求职位要求
1.中专及以上学历,制浆造纸、印刷包装专业
2.3年以上造纸工作经验或印刷厂包装厂、纸品厂质检或生产经验
3.语言表达能力优秀,具有良好的书面表达能力,熟悉造纸和印刷厂纸品厂品质管理
4.能适应出差,会小车驾驶;职位信息 部门: 湖北基地 招聘数量: 2 投递
ND Paper

About ND Paper

We are a leading manufacturer of various types of high-quality and sustainable pulp, packaging and paper products.

Our mills in Rumford, Maine and Biron, Wisconsin are integrated paper and pulp facilities, our mill in Fairmont, West Virginia is one of only three in the world that produces air-dried, recycled pulp, and our fourth mill, in Old Town, Maine, produces unbleached softwood kraft and recycled pulp.

Finally, the newest addition to our family, ND Packaging, offers high-quality, sustainable packaging products produced in our state-of-the-art corrugated box plant, in Sturtevant, Wisconsin.

We are proud of our dedicated employees who produce more than 1.2 million short tons of pulp, packaging and paper products annually and together, through innovation and determination, are building the foundations of our 100-year vision.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Oak Brook, Illinois
Year Founded
2018
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