Bambu Lab

知识库运营

Bambu Lab  •  Shenzhen, CN (Onsite)  •  5 months ago
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Job Description

知识库运营深圳全职产品知识中心热招职位职位描述1.负责知识库规划、建设及运营推广,如面向用户的support center、wiki;
2.通过用户声音收集和平台数据分析,不断优化知识库的信息质量、查询效率、使用体验;
3.对知识库信息进行更新维护,保证内容准确、及时、全面,有效帮助用户解决问题,传播3D打印知识。职位要求1.本科及以上学历,机械电子类理工科或英语专业优先,有3D打印相关经历优先;
2.英语6级以上,可作为工作语言,优秀的听说读写能力;
3.3年以上工作经验,独立负责过面向用户的服务内容建设,有知识库文档撰写和推广经验;
4.有软硬件项目管理、产品管理经历优先,熟悉Markdown或LaTeX优先;
5.善于观察和分析,逻辑性强,认真负责,快速熟悉业务,沟通协调及抗压能力强;
6.热爱文本类和面向用户的工作,能够下沉一线工作,具备较强的文字总结提炼能力、数据分析能力。 投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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