Insta360

社媒服务运营管培生-2026校招

Insta360  •  Onsite  •  3 months ago
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Job Description

社媒服务运营管培生-2026校招深圳校招正式职位描述通过轮岗培养社媒全链路运营能力,成长为具备技术支持、内容运营、用户运营经验的复合型人才
1. 社媒平台技术支持:负责国内外社媒平台(如微博、抖音、Instagram、TikTok等)的客户服务与技术支持,解决售前咨询、产品功能解答、售后故障处理等问题,提升客户满意度。处理用户咨询与投诉,记录需求并优化解决方案,推动产品与服务改进。
2. 账号内容策划与执行制定社媒账号内容规划,撰写创意文案、设计图文/视频素材,结合热点事件提升内容曝光与互动率。策划并执行UGC活动(用户生成内容),管理创作者社群,制定内容审核规则与激励策略。
3. 用户运营与资源挖掘:挖掘并筛选潜在KOC(关键意见消费者),通过沟通谈判建立合作关系,推动内容共创。
4. 维护KOC关系,策划合作活动,指导其产出高质量内容并同步传播。
5. 结合平台大盘数据走向、产品和消费者人群特征、用户使用场景变化趋势等,对市场/竞争对手/业务问题进行深入分析,为业务策略调整提供数据和分析支撑。职位要求1、本科及以上学历,新媒体相关专业优先;
2、文字功底扎实,有网感,逻辑强,熟练掌握各种社交媒体平台的运营策略,拥有相关工作经验优先;
3、有良好的审美, 能够熟练使用Photoshop、Figma、Premiere Pro、Final Cut Pro等设计和视频编辑软件;
4、具备优秀的人际沟通能力和谈判能力,英语写作流利且能作为工作语言;能够承担较大的工作压力,有较强的团队协作精神;
5、热爱科技类电子产品,熟悉摄影设备,具备摄影及视频创作能力者优先,有相关作品,请务必附上作品集以便参考!
6、擅长数据分析和项目管理,愿意从事服务流程和体验提升工作。 投递
Insta360

About Insta360

At Insta360, we think bold—pushing boundaries to capture life's most incredible moments. From jaw-dropping action shots to cinematic storytelling, we equip creators with award-winning products like Insta360 Ace Pro 2, X5, GO 3S, Link 2, Flow 2 Pro, and Pro 2.

Founded in 2015 with a mission to help people better capture and share their lives, Insta360 has gone from being a college student's dream to a global innovator of 360 cameras, action cameras, and AI-powered imaging tools.

Insta360 products are trusted by a thriving community of over 5 million creators to deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more.

Follow us for:

- Product launches and updates, from cutting-edge hardware to industry-leading software.

- Industry insights on 360 video, filmmaking, and the future of content creation.

- Behind-the-scenes stories from global creators, partners, and the Insta360 team.

Industry
Hardware & Semiconductors
Company Size
501-1,000 employees
Headquarters
Los Angeles, California
Year Founded
2015
Social Media