南京实习基地-内容运营实习生（售后方向）
南京
校招
实习
职位描述
负责影石Insta360产品售后场景下的内容策划与运营，包括产品使用指南、FAQ、帮助文档及内容活动执行。需要候选人有较强的中英文写作能力，能够将专业信息转化为用户易懂的内容，帮助提升售后服务体验和客户满意度。 【工作职责】 1. 负责影像产品售后内容的策划与撰写，包括使用指南、FAQ、帮助文档等。 2. 基于用户反馈、常见咨询问题及数据表现，挖掘内容需求并持续优化内容。 3. 负责售后相关内容活动的执行落地，包括创作指导、内容审核、编辑发布及数据复盘。 5. 快速响应售后服务场景中的内容需求，推动内容解决方案落地。 6. 协同产品、服务、设计、运营等团队，共同完善售后内容体系。
职位要求
投递
At Insta360, we think bold—pushing boundaries to capture life's most incredible moments. From jaw-dropping action shots to cinematic storytelling, we equip creators with award-winning products like Insta360 Ace Pro 2, X5, GO 3S, Link 2, Flow 2 Pro, and Pro 2.
Founded in 2015 with a mission to help people better capture and share their lives, Insta360 has gone from being a college student's dream to a global innovator of 360 cameras, action cameras, and AI-powered imaging tools.
Insta360 products are trusted by a thriving community of over 5 million creators to deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more.
Follow us for:
- Product launches and updates, from cutting-edge hardware to industry-leading software.
- Industry insights on 360 video, filmmaking, and the future of content creation.
- Behind-the-scenes stories from global creators, partners, and the Insta360 team.
