交付顾问-成都
成都
社招
全职
职位 ID:A211598
职位描述
1、交付全流程:独立完成交车、功能讲解、系统操作、开票等完整交付流程 2、客诉处理:现场独立处理各类客诉,包括质损车等疑难问题,不依赖成都远程支援 3、保障终检:交付工位环车检查、拍照留痕(不涉及专业维修,核心要求是细心+留痕) 4、横向协调:与2S商等外部合作方拉通协调 5. 处理客户的问题和投诉,并及时跟进解决方案,以提高客户满意度;
职位要求
、学习能力:能快速上手熟悉了解小米交付业务流程 2、沟通能力:横向拉通、人际协调能力强,情商高,能独立处理客诉 3、语言能力:双语,普通话+本地语言(拉萨需会说/听懂藏语) 4、行业经验:有汽车交付经验,处理过疑难客诉,有一定行业历练 5、本地优先:家在当地的优先考虑 6、本科及以上学历
投递

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.
Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.
Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.
Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.