售后数据分析专员(日语)-长沙
长沙
校招
正式
智能制造 / 工业互联网 / 工业自动化
职位描述
你将参与: 1. 数据分析管理:主导售后服务数据的收集、分析工作,持续追踪并优化关键绩效指标,确保服务质量与产品品质的持续提升; 2. 部门协同:团队内提供全方位的服务相关支持,包括售前、售中、售后各环节。定期参与销售、品质、客服等关联部门的会议,共同分析数据,制定并执行改善计划; 3. 客户服务问题处理:针对客户服务过程中出现的问题,联合品质研发等下相关部门,推动问题的有效解决; 4. 系统工具运用与优化:熟练操作公司相关系统和分析工具,积极解决系统问题排查与优化升级,提升数据处理效率和准确性。
职位要求
投递

Anker was founded by Steven Yang in 2011 with the simple mission of helping consumers charge everything, faster. Today, Anker is the global leader in consumer charging, and one of the world’s most popular developers of audio/video electronics, home appliances, smart security solutions, and more.
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