交付助理-四川
成都
外包
销售 - 销售专员
职位描述
1、客户交付管理,致力于为客户打造便捷、有品质感及仪式感的交付体验; 2、交付前客户沟通,包括交付流程介绍、金融、保险、充电桩及尾款支付沟通等; 3、客户交付时间预约,确保高客户准时到店率; 4、客户交付办理,引导并协助客户完成资料搜集,车辆检验,保险,临牌办理等业务,让客户体验极致品质与极致便捷的车辆交付; 5、交付后延展业务跟踪,以及押金返还等工作; 6、车辆PDI抽检,确保交付车辆质量; 7、配合店长及主管,确保各项交付流程及政策落地;将客户意见及时反馈至店长及中央团队,并适时根据实际操作提出改进建议; 8、达成交付核心目标。
职位要求
1、统招大专及以上学历; 2、具备1年以上交付中心管理,或者豪华汽车品牌4S店销售与售后管理,或者高端零售及服务行业工作经验。条件优秀者可适当放宽年限; 3、具备优秀的结果导向和客户服务意识,并贯彻到日常工作中; 4、严谨细心,责任心强; 5、出色的人际交往技能,乐于分享和沟通; 6、具有创造性思维,能独立迅速地解决关键问题; 7、具备较强的项目管理和时间管理能力。
投递

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".
We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.
We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.
Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!