交付体验师实习生-重庆
重庆
实习
用户与服务 - 用户服务
职位 ID:A12829
职位描述
1、富有同理心,能敏锐感知用户情绪并关怀,能从用户角度预判并优化体验,能在复杂场景协调资源确保用户体验 2、学习能力强,具备良好销售能力,能快速洞察用户需求并完成产品种草及销售 3、抗压能力强,适应高效率及满意度要求,开展销售工作达到公司业绩指标 4、拥有积极主动解决问题的态度,以解决用户需求为第一要务的责任感,有较强的客诉处理能力 5、有集体荣誉感,面对流程化但高要求的工作内容保持热情
职位要求
1、2027届统招本科及以上学历应届生; 2、拥有以用户满意度为考核标准的客服类实习、销售系统的实习经验更佳; 3、富有同理心,有抗压能力,具备良好的沟通能力、客诉处理能力; 4、拥有积极主动解决问题的态度,以解决用户需求为第一要务的责任感,以及面对日复一日各种挑战不认输的精神; 5、敢于试错,拥有承担责任并不断自我完善的性格特质; 6、具备良好的中文表达及理解能力、能熟练使用办公软件; 7、周一至周天出勤至少5天,实习周期至少6个月。
投递

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.
NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.
NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.