Xiaomi Technology

服务质量运营专员-西语-外派

Xiaomi Technology  •  Mexico City, MX (Onsite)  •  1 day ago
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Job Description

服务质量运营专员-西语-外派
墨西哥城
校招
正式
外语外派类
2027届校园招聘计划
职位描述
岗位描述:
1、负责服务部门重点质量专项管理,对接服务质量成熟度提升和行业质量奖项目工作,日常监控业务质量指标、梳理业务质量管理薄弱项目,分析推动业务提升;
2、与集团各级质量部门对接,承接质量目标,对内协同质量管理,站在运营质量角度对业务流程进行事前预防、事中管理、事后复盘的全流程闭环管理,保障业务运营安全;
3、建立服务业务的质量文化体系,通过企业的质量状态进行质量文化传播的策划/执行/落地;
4、完善服务质量相关制度,对接质量委的日常运营工作,并推动制度的落地执行;
5、完成服务运营的其他临时项目工作
职位要求
1、本科及以上学历,电子工程,质量管理,项目管理,统计学(大数据分析方向)等相关专业;
2、逻辑思维能力强;
3、有较强团队合作精神,有钻研专业精神,上进心强,具备较强的沟通组织协调能力和统筹能力;
4、对数据有敏感性,善于发现和总结问题;
5、有设计/视频/宣发活动经验优先。
投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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