Bambu Lab

服务运营 - 数据分析

Bambu Lab  •  Onsite  •  4 days ago
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Job Description

服务运营 - 数据分析
深圳
正式
客户关系
27届秋招(非研发类)
职位描述
1. 接手并持续优化现有售后数据看板,快速理解业务背景,承接存量需求与日常排障;
2. 从零搭建售后业务域指标体系,与业务方对齐指标口径,覆盖从局部流程到全链路的指标框架;
3. 设计并落地数据应用方案,包括业务量预测、异常预警、绩效分析等;
4. 深入售后业务流程,通过数据交叉分析发现效率提升与体验优化的机会点,输出可执行的洞察;
5. 协同数据开发获取数据资源,推动数据在售后业务决策中的落地应用。
职位要求
必要条件
1. 熟练使用 SQL,能独立完成复杂查询、多表关联与数据加工;
2. 具备指标体系设计能力,理解指标背后的业务逻辑,不止于执行;
3. 熟悉至少一种数据可视化工具,能独立搭建和维护业务看板;
4. 对售后/客服业务流程有基本认知,能将数据与实际业务场景结合分析;
5. 严谨细致,有刨根问底的习惯,不满足于"数据跑出来了"。
加分项
1. 掌握 Python,能做数据处理和探索性分析;
2. 有业务量预测或统计预测模型经验。
投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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