Li Auto

钣喷督导-重庆

Li Auto  •  Onsite  •  4 days ago
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Job Description

钣喷督导-重庆
重庆
全职
智能制造 / 工业互联网 / 工业自动化
职位描述
1.执行定期的巡店管理,检核、辅导、监督授权钣喷中心持续提升钣喷服务与维修能力;
2.监督钣喷中心日常用户投诉处理过程与结果,跟进重大用户投诉处理;
3.监控、指导授权钣喷中心按照管理制度要求为用户提供服务;
4.支持授权网点新增、续签及更换工作,提供门店运营能力评估报告;
5.协调服务中心资源,支持钣喷中心混合维修开展,监督驻点专家复检质量。
职位要求
1.8年以上汽车售后服务行业经验,有过豪华品牌钣喷车间主管或效率改善经验优先;
2.具备强烈的用户服务意识,对于提升售后服务用户满意度有丰富的经验;
3.熟悉事故车维修流程与生产工艺,能够识别一般维修质量问题并提出改善要求;
4.具备良好的商务沟通、谈判能力;
5.较强的逻辑思考能力,有过流程、标准改善的成功案例。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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