Li Auto

海外服务-质保索赔

Li Auto  •  Onsite  •  4 days ago
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Job Description

海外服务-质保索赔
北京
全职
互联网 / 电子 / 网游
职位描述
1. 制定海外保修政策和保修业务流程,编写保修规范,并确保以上内容可实施;
2. 对海外保修项目、保修范围给与合理的确认,确保各方的实际利益;
3. 对海外服务网点的保修业务,如申请、旧件审计、保修结算等能顺利推进;
4. 对海外门店提供保修业务支持,协调各部门,协助门店处理工作中遇到的系统、流程,支持等瓶颈;
5. 对海外服务网点相关保修业务人员进行培训,确保此业务人员顺利推进工作;
6. 检核海外门店保修指标,监督各门店的指标达成情况以及跟踪其改进情况;
7. 如有需要,对海外门店进行走访和保修审计;
8. 与数字化部门强沟通,搭建海外保修系统,并对海外门店开展保修系统培训;
职位要求
1. 本科及以上学历,车辆及机械相关专业,5年以上主机厂海外保修及相关工作经验;
2. 英语CET-4级以上,能熟练口语沟通,精通office等常用办公软件;
3. 工作积极主动,具备较强的抗压能力、学习能力、团队精神,并以结果为导向;
4. 具有严谨的逻辑思维能力,良好的沟通、协调、组织、策划能力,有较强的应变能力,语言表达能力。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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