NIO

西安-售后服务(增值服务)

NIO  •  Onsite  •  3 hours ago
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Job Description

西安-售后服务(增值服务)
西安
社招
全职
用户与服务
大专及以上
3-5 年
职位描述
• 负责蔚来车主车险续保、服务无忧、延保等增值服务跟进,提供到期提醒、方案讲解、出单全流程服务
• 精准解答车主险种、保费、理赔等问题,合规服务,维护客户关系与满意度
• 独立完成话术、短信、文案撰写及系统操作,达成续保业绩目标
职位要求
• 年龄22-35岁,25-32岁优先;大专及以上,金融、营销、汽车相关专业优先
• 有车险续保、保险销售、4S店客服/销售经验优先,熟悉车险政策与理赔
• 具备服务型销售思维,共情沟通强,目标感与抗压性好,认同蔚来服务理念
投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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