Infold Games

欧美用户运营-无限暖暖(星叠)

Infold Games  •  Onsite  •  1 day ago
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Job Description

欧美用户运营-无限暖暖(星叠)
上海
全职
市场运营类
职位描述
1、负责无限暖暖欧美的用户运营工作,管理客服团队,与用户建立良好的互动沟通机制,敏捷处理线上问题和玩家反馈,优化官方信息的触达效率,提升玩家信任度;
2、负责欧美舆情的整体监测、预警和敏捷响应,深刻了解用户舆情,维护产品口碑,对潜在舆情问题和突发情况能够进行预估和快速应对;
3、负责欧美CRM能力拓展和迭代,承接每个版本的促活及流失用户召回需求,对内容的用户触达和用户转化结果负责;
4、负责创作者团队的管理,包括日常维护、内容需求下发和效果回收。
职位要求
1、无限暖暖核心用户,具备2年以上用户运营相关工作经验,对欧美市场有深刻认知与体验,熟悉主流社媒和社区,准确把握海外用户属性;
2、有较强的舆情风险管理意识,具备各类型风险问题应对解决的处理经验;
3、英语听说读写能力良好,有跨部门协作的经验。
投递
Infold Games

About Infold Games

Infold Games is a new international business brand launched by Papergames aiming for global expansion. Established in August 2022, Infold Games has achieved remarkable success globally across multiple countries and regions with its latest installment in the Love Series, "Love and Deep Space," which has been in open beta since January 18, 2024. In May 2024, "Infinity Nikki" conducted offline closed beta tests in North America and Japan, receiving praise from both players and media. At the May 2024 Sony State of Play, Infold Games debuted their new game "Ballad Of Antara," garnering significant attention from both media and players. Meanwhile, Infinity Nikki also made an appearance at Sony State of Play, unveiling a brand new trailer that received widespread acclaim.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Singapore, SG
Year Founded
Unknown
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