Great Wall Motor Co., Ltd.

服务顾问-泰安市

Great Wall Motor Co., Ltd.  •  Onsite  •  5 days ago
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Job Description

服务顾问-泰安市
泰安
全职
生产 / 制造 / 加工 - 汽车销售与服务
职位描述
1. 作为服务中心售后用户接待岗,与用户建立并维护服务关系,执行接待服务流程
2. 对用户的维保需求进行确认,根据需求提供最优方案,并在系统记录
3. 整体把控车辆维保情况,并及时将信息同步用户,确保用户良好体验
4. 处理用户投诉和抱怨,并根据用户反馈信息分析,提供解决方案
5. 完成其他临时交办事项
职位要求
1. 统招(专科)及以上学历,3年以上中高端品牌售后服务经验
2. 熟悉车辆维修流程,具备一定车辆诊断和维修常识,有汽车维修技术背景或国家二手车鉴定师证书优先
3. 有良好的职业素养和沟通协调能力
4. 具有极强的用户服务意识,能充分挖掘用户需求,
5. 持有C1及以上驾驶证并能熟练驾驶
投递
Great Wall Motor Co., Ltd.

About Great Wall Motor Co., Ltd.

Great Wall Motor Company Limited is China’s largest SUV and pickup manufacturer, selling over a million SUVs a year and realizing $15 billion in annual revenue, with four vehicle manufacturing bases, over 40 holding subsidiaries, and more than 70,000 employees. Great Wall Motors has three brands— Haval, Great Wall and WEY; all committed to "focus, dedication and specialization"​ while pursuing "customer satisfaction"​ and "market leadership."​ For more information, please visit us at http://www.gwm.com.cn/.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
BAODING, CN
Year Founded
1984
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