Xiaomi Technology

小米汽车-服务质量专员(武汉)

Xiaomi Technology  •  Onsite  •  7 days ago
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Job Description

小米汽车-服务质量专员(武汉)武汉社招全职职位 ID:A156672A职位描述岗位描述:
1、负责监控各产品服务质量指标;
2、负责监控各渠道服务质量指标;
3、负责指导各部门优化质量管理规程,流程、职责、绩效指标、操作规范等,并监督执行;
4、负责政府机关、工商质监等政府部门投诉数据分析,并推动相关责任部门执行改善措施;
5、负责长期推动售后各部门实施质量改善措施,并监督实际的改进效果;
6、处理特殊用户售后服务相关投诉;
7、负责对售后各部门质量管控点的定义、监督和反馈。职位要求1、本科及以上学历;
2、具备良好的沟通协调能力,逻辑思维能力强,思维敏捷、富有团队精神、能够承担压力;
3、善于思考、学习能力强、熟练使用office办公软件。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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