Xiaomi Technology

小米汽车-新媒体运营-售后客服

Xiaomi Technology  •  Onsite  •  8 days ago
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Job Description

小米汽车-新媒体运营-售后客服武汉社招全职职位 ID:A65702职位描述1、通过人工监控每个平台,确保能及时反馈负面舆情;
2、每日处理的信息及时记录表格
3、处理问题规范、正确,确保无差错
4、时时监督舆情平台投诉量状况,并适当部署资源以符合服务水平,舆情报备时效等要求;
6、对服务对象的建议和意见、重大情况及热点、难点问题,要及时反映给督导并报备。 职位要求1、汽车基本知识,系统操作知识;
2、善于沟通,有处理投诉的能力;
3、熟悉Excel报表及PPT的制作;
4、性格沉稳、善于沟通和决断,具备良好的职业素养与职业道德,敬业诚信、严谨务实;
5、遇事冷静,考虑问题客观、全面,工作耐心、细致、抗压能力强。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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