Xiaomi Technology

小米汽车-交付接待专员-南昌

Xiaomi Technology  •  Onsite  •  8 days ago
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Job Description

小米汽车-交付接待专员-南昌南昌社招全职职位 ID:A199071职位描述1、负责线上与A岗对接用户提车细节。
2、负责用户线下交付体验,为用户打造便捷、高效、有温度的提车感知。
3、负责现场用户接待、车辆查验、手续办理(收款、开票、保险或金融放款、牌照办理及衍生服务等)、车辆讲解、提车拍照。
4、配合店长确保各项交付流程及政策落地,并将客户意见及时反馈至店长或总部,适时提出改进建议。
5、负责现场用户交付服务体验及交付后的回访,确保用户满意度,合理调动资源快速解决突发状况,最终达成交付核心目标。职位要求1、具备相关领域的工作经验,特别是在新能源汽车交付接待或者客户服务方面;
2、具有良好的沟通能力和表达能力,能够与客户建立良好的关系,并有效传达信息;
3、对于新能源汽车的功能和相关只是有一定的了解,并能清晰地向客户介绍和解答疑问;
4、具备良好的服务意识和团队合作精神,能够处理客户问题并有效解决。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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