Xiaomi Technology

小米直营-售后工程师-无锡

Xiaomi Technology  •  Onsite  •  8 days ago
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Job Description

小米直营-售后工程师-无锡无锡社招全职职位 ID:A258364职位描述主要职责:维修解决产品故障
1、负责按照小米技术要求对设备进行全面检测与修复
2、负责设备问题的跟踪、反馈及疑难问题的处理,技术信息收集整理
3、负责对服务信息按照小米政策进行系统录入与操作
4、根据用户要求,负责与用户进行疑问解答,直至用户满意
次要职责:负责售后库存管理、用户接待引导、服务热线处理补位。职位要求1、学历要求:专科及以上学历
2、工作经验:有1年以上手机/PC维修经验,具备良好拆装能力,专业维修技能
3、可以熟练使用维修软硬件工具,如:刷机工具、电源表、万用表
4、具备良好的沟通能力
5、拥有《信息通信网络终端维修员》国家职业资格证书人员优先考虑 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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