Xiaomi Technology

交付顾问-绍兴

Xiaomi Technology  •  Shaoxing, CN (Onsite)  •  8 days ago
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Job Description

交付顾问-绍兴绍兴社招全职职位 ID:A250929A职位描述岗位职责:1.热情接待进店客户,为客户提供高品质的服务;2.实现专业.高效.有品质的车辆交付工作;3.介绍交付流程,与客户沟通金融.保险.充电桩及款项支付等业务;4.预约客户到店,确保客户准时到店率;5.现场办理交付,引导并协助客户完成资料登记.车辆检验.保险.临牌及发票开具等业务的办理;6.车辆交付后的业务跟踪,包括国补资料跟进等工作;7.配合店长及交付主管,确保各项交付流程及政策的落地,及时将客户意见反馈至店长及中央团队,并根据实际情况适时提出改进建议;8.协助店长及交付主管管理客户关系及交付满意度等工作。任职资格:1.大专及以上学历;2.1年以上工作经验,优秀应届毕业生可适当放宽条件;3.有汽车直营品牌相关工作经验者优先,对汽车行业抱有热情.熟悉掌握汽车相关知识;4.具备优秀的结果导向思维和客户服务意识,能够贯彻到日常工作中;5.严谨细心,责任心强,目标使命感强;6.出色的人际交往技能,及沟通.谈判能力;7.具有创造性思维,能独立.迅速地解决关键问题;8.持有C1或以上级别驾照。职位要求岗位职责1.客户交付管理,致力于为客户打造便捷.有品质感及仪式感的交付体验;2.交付前客户沟通,包括交付流程介绍.金融.保险.充电桩及尾款支付沟通等;3.客户交付时间预约,确保高客户准时到店率;4.客户交付办理,引导并协助客户完成资料搜集,车辆检验,保险,临牌办5.理等业务,让客户体验极致品质与极致便捷的车辆交付;6.交付后延展业务跟踪,以及押金返还等工作;7.车辆PDI抽检,确保交付车辆质量;8.配合店长及主管,确保各项交付流程及政策落地;将客户意见及时反馈至店长及中央团队,并适时根据实际操作提出改进建议;9.达成交付核心目标。任职资格1.专科及以上学历;2.具备1年以上交付中心管理,或者豪华汽车品牌4S店销售与售后管理,或者高端零售及服务行业工作经验。条件优秀者可适当放宽年限;3.具备优秀的结果导向和客户服务意识,并贯彻到日常工作中;4.严谨细心,责任心强;5.出色的人际交往技能,乐于分享和沟通;6.具有创造性思维,能独立迅速地解决关键问题;7.具备较强的项目管理和时间管理能力。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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