NIO

交付体验师-三方

NIO  •  Onsite  •  17 days ago
Expired
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Job Description

交付体验师-三方盐城社招全职用户与服务 - 用户服务本科及以上工作年限不限职位描述1、协调交付中心资源,提前梳理及准备交车流程,接待用户,完成现场手续办理及车辆讲解,确保用户高效、顺利提车;
2、深入掌握汽车及服务产品特点,通过专业且热情的互动传递给用户;
3、进行保险、服务包、车商城等增值产品销售,并达成月度增值业务目标;
4、为用户满意度负责,及时应对、解决汽车交付过程中用户的疑虑与客诉,提升整体体验;
5、执行门店运营管理任务,维护交付接待区的整洁秩序,确保符合公司标准,保障交付场地的正常运营;
6、协助交付经理完成新入职员工的培训和带教,帮助新人伙伴快速适应工作职责。职位要求1、有新能源汽车行业交付体验师3-5年经验,有一线沟通用户工作和团队管理经验优先;
2、强烈的服务意识,能为用户创造愉悦交付体验;
3、语言沟通能力强,协调能力佳;
4、待人真诚、温和,能抗压、有担当、学习能力强;
5、学历要求:全日制本科,经验丰富者可放宽至专科。 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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