Xiaomi Technology

渠道运营专员-西语

Xiaomi Technology  •  Onsite  •  3 months ago
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Job Description

渠道运营专员-西语北京校招正式运营类2026届春季校招计划职位描述负责公司国际服务体系中维修渠道的日常运营与管理,支持全球维修网络的高效运转。通过数据分析、流程优化和跨部门协作,提升客户服务体验与渠道效能。优秀者将有机会外派至海外分支机构,参与国际化业务拓展。
1. 渠道运营支持
协助管理国际维修服务商的日常运营,跟踪维修工单进度,协调解决渠道端异常问题,确保服务响应符合SLA标准。
2. 数据分析与报告
收集并整理维修渠道的运营数据,生成周期性分析报告,通过数据洞察提出优化建议,辅助管理层决策。
3. 流程优化
参与维修服务流程的标准化建设,协助更新操作手册及培训材料。
4. 跨部门协作
联动供应链、客服、技术支持、IT系统等部门,确保维修资源的高效分配与问题闭环。
支持海外分支机构或服务商的沟通对接(需适应跨时区会议)。职位要求1. 本科及以上学历,应届毕业生,专业不限。
2. 西班牙语C1级(或专八)及以上,能独立完成技术文档撰写与商务谈。
3. 英语四级及以上,可处理英文邮件,口语流利者加分。
4. 逻辑清晰,擅长跨团队沟通与多任务管理。
5. 熟练使用Excel/PPT。
6. 愿意接受外派。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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