Bambu Lab

海外客户体验-小语种

Bambu Lab  •  Onsite  •  3 months ago
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Job Description

海外客户体验-小语种深圳、武汉、珠海全职客户关系热招职位职位描述1.通过邮件、在线等多种渠道,处理海外用户关于产品,技术等咨询服务,为用户提供专业的解决方案;
2.收集和分析用户声音,优化现有产品和服务流程;
3.能够与用户建立良好沟通关系,提升用户满意度;
4.负责与其他的团队成员合作,共同完成部门目标。职位要求1. 本科及以上学历;
2. 具备良好的英语听说读写能力,熟悉韩语/西班牙语/葡萄牙语/意大利语等小语种优先;
3. 具备良好的服务意识;
4. 具备良好的逻辑能力和沟通技巧;
5. 较强的学习能力,热衷接受新知识并乐于迎接新的挑战;
6. 严谨的工作态度,善于发现问题并提出解决方案;
7. 拥有智能硬件产品及海外客服相关经验优先。 投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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