Bambu Lab

服务策略-区域方向

Bambu Lab  •  Shenzhen, CN (Onsite)  •  4 months ago
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Job Description

服务策略-区域方向ShenzhenResponsibilities1. 搭建区域服务中台支撑体系,输出适配全球各区域的服务策略及运营方案,支撑各区域服务部需求。
2. 配合各区域负责人,推进服务策略落地优化,协调跨区域、跨部门协同问题。
3. 依托海外区域服务政策认知,优化海外服务模式,适配全球标准与区域本地化需求,提升本地用户体验。
4. 协助各区域搭建优化线下服务网络,制定网点运营标准与管控方案,推动自动化和信息化建设。
5. 负责全球区域相关的数据监控、费用结算审核,迭代优化服务策略与中台方案。
6. 联动相关部门,沉淀复用区域服务经验,赋能各区域服务团队。Qualifications1. 本科及以上学历,智能硬件行业背景加分。
2. 3年以上区域服务运营或服务中台运营经验,熟悉至少一个海外区域服务政策,有线下服务网络管理经验优先。
3. 具备服务策略规划、运营及数据分析能力,能独立输出策略落地方案,熟悉线下服务网络运营逻辑。
4. 具备优秀跨区域、跨部门沟通协同能力,目标感强、执行力突出,有全球化视野、责任心强。
5. 智能硬件头部企业相关经验、多区域协同经验、海外服务项目落地经验者优先。 Apply
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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