Great Wall Motor Co., Ltd.

服务顾问-沧州

Great Wall Motor Co., Ltd.  •  Onsite  •  4 months ago
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Job Description

服务顾问-沧州沧州全职生产 / 制造 / 加工 - 汽车销售与服务职位描述1.作为服务中心售后用户接待岗,与用户建立并维护服务关系,执行接待服务流程;
2.对用户的维保需求进行确认,根据需求提供最优方案,并在系统记录;
3.整体把控车辆维保情况,并及时将信息同步用户,确保用户良好体验处理用户投诉和抱怨,并根据用户反馈信息分析,提供解决方案完成其他临时交办事项职位要求1.3年以上中高端品牌售后服务经验,具有理赔接待经验;
2.熟悉车辆维修流程,具备一定车辆诊断和维修常识,有汽车维修技术背景或国家二手车鉴定师证书优先;
3.有良好的职业素养和沟通协调能力;
4.具有极强的用户服务意识,能充分挖掘用户需求;
5.持有C1及以上驾驶证并能熟练驾驶 投递
Great Wall Motor Co., Ltd.

About Great Wall Motor Co., Ltd.

Great Wall Motor Company Limited is China’s largest SUV and pickup manufacturer, selling over a million SUVs a year and realizing $15 billion in annual revenue, with four vehicle manufacturing bases, over 40 holding subsidiaries, and more than 70,000 employees. Great Wall Motors has three brands— Haval, Great Wall and WEY; all committed to "focus, dedication and specialization"​ while pursuing "customer satisfaction"​ and "market leadership."​ For more information, please visit us at http://www.gwm.com.cn/.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
BAODING, CN
Year Founded
1984
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